It's a hand up, not a handout.



Our Vision

To offer efficient and effective human services to Irving residents in need.

Our Mission

Irving Cares provides focused assistance for Irving residents to address a financial crisis.

Our Values

Irving Cares will:

  • Provide clients with services in a respectful and dignified manner without regard to race, color, gender, age, disability, religion or national origin
  • Identify and address the needs of the Irving community
  • Partner with clients to develop solutions that lead to self-sufficiency
  • Work with volunteers, agencies, and organizations for greater impact and effectiveness
  • Assure donors and supporters of superior management and fiduciary practices
  • Implement a sound fund development plan in support of commitments to the community


Rent or Mortgage Assistance

Irving families received assistance with payments


were not evicted within 90 days of receiving assistance

Utility Assistance

Irving families received assistance with utility bills


were not disconnected within 90 days of assistance

Financial Education


of clients identified 3 pieces of budgeting information after Money Management class



who gained employment stayed employed 90 days or longer


Information and Referrals

Case managers provided 12,126 targeted referrals to other community resources in person and by phone.

Food Pantry


said the food pantry improved their ability to deal with a financial crisis

Per month, an average of 738 Irving families received a week’s worth nutritious groceries.


Blue Ribbon Winners

Irving Cares is honored to be one of a hundred 2016 Blue Ribbon Winners of the National Small Business of the Year Award chosen by the U.S. Chamber of Commerce.

United Way Award

United Way’s #1 top stewardship rating annually since 2001 for fiduciary management and board oversight

NTFB 2017 Partner Agency of the Year

Irving Cares is a Tier 1 model agency for the North Texas Food Bank, annually passing a very thorough inspection of facilities, products and volunteer training.  In 2017, Irving Cares was named Partner Agency of the Year and also received the prestigious Golden Fork Award.

Charity Navigator

2019 marks the tenth four-star rating for sound fiscal management from Charity Navigator indicating that Irving Cares out-performs most other U.S. charities.

Platinum Level

GuideStar provides information to advance nonprofit transparency. Irving Cares participates at the highest Platinum Level, providing audited financials as well as impact and effectiveness information.

Best In Irving

Irving Cares has been voted Best Local Nonprofit in Irving by in the Irving Las Colinas Chamber of Commerce Best in Irving awards 2013 – 2016, 2018 and 2019.

GreatNonprofits is the leading platform for community-sources stories from the people who know best – clients, donors and volunteers.  Irving Cares has been named a Top-Rated Nonprofit from 2012 through 2019.

Irving Cares partners with other agencies to provide the best and most comprehensive services for clients without duplication. “Big Name” partners include City of Irving, North Texas Food Bank, North Lake College, and Salvation Army.


Irving Cares, Inc. was organized in 1957 by a group of citizens in Irving who were interested in the social welfare of the needy people in their community. On October 25, 1963 the laws of the state of Texas incorporated Irving Aid. The bylaws were approved in 1964 and revised periodically, most recently in 2013. Irving Aid, Inc. was supported by the United Fund and operated with a staff of volunteers until 1973, when the agency reorganized and hired its first full-time paid staff.

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Irving Aid, Inc. changed its name to Irving C.A.R.E.S., Inc., (Community Assistance Referral and Emergency Services) in 1991. On July 21, 1998, the Board of Directors voted to change the agency’s name from Irving C.A.R.E.S., Inc. to Irving Cares, Inc. and shortly adopted the tag line, “A lifeline for Irving residents in need.”

Since 2001, Irving Cares has consistently achieved United Way’s #1 top stewardship rating for fiduciary management and board oversight. In 2005, Irving Cares received the City of Irving’s Housing and Human Services Department’s Award for Outstanding Community Partner.

Irving Cares is an original community partner of TXU Energy Aid, a continuous partnership since 1983 of  serving Irving’s working poor.

Irving Cares has received a Top Rated Nonprofit Award from from 2012-2014, and in 2015,

Irving Cares received an 8th four-star rating for sound fiscal management from Charity Navigator, indicating that Irving Cares outperforms most other charities in America.

We exceed industry standards with more than eighty cents of every dollar raised going back into the community as a program related expense. Irving Cares is considered a model agency by the North Texas Food Bank and annually passes their very thorough inspection of our facilities, products and volunteer training.


Board of Directors

Doris Harris, Chair

Landa Parker, Vice-Chair
Community Volunteer

Clint Rain, Treasurer
ORIX USA Corporation

Gustavo Garcia, Secretary
Community Volunteer