Our Values
Irving Cares Will:
- Provide clients with services in a respectful and dignified manner without regard to race, color, gender, age, disability, religion or national origin
- Identify and address the needs of the Irving community
- Partner with clients to develop solutions that lead to self-sufficiency
- Work with volunteers, agencies, and organizations for greater impact and effectiveness
- Assure donors and supporters of superior management and fiduciary practices
- Implement a sound fund development plan in support of commitments to the community
Our Vision
To offer efficient and effective human services to Irving residents in need.
Our Mission
Irving Cares provides focused assistance for Irving residents to address a financial crisis.
Our HIStory
Irving Cares, Inc. was organized in 1957 by a group of citizens in Irving who were interested in the social welfare of the needy people in their community. On October 25, 1963 the laws of the state of Texas incorporated Irving Aid. The bylaws were approved in 1964 and revised periodically, most recently in 2013. Irving Aid, Inc. was supported by the United Fund and operated with a staff of volunteers until 1973, when the agency reorganized and hired its first full-time paid staff.
Irving Aid, Inc. changed its name to Irving C.A.R.E.S., Inc., (Community Assistance Referral and Emergency Services) in 1991. On July 21, 1998, the Board of Directors voted to change the agency’s name from Irving C.A.R.E.S., Inc. to Irving Cares, Inc. and shortly thereafter adopted the tag line, “A lifeline for Irving residents in need.”
What Sets Us Apart
Irving Cares is a well-known community resource and has consistently been recognized for its excellent leadership and performance. In 2021, Irving Cares was voted the Best Local Nonprofit in Irving by the Irving Las Colinas Chamber of Commerce.
Since 2001, Irving Cares has achieved United Way’s #1 top stewardship rating for fiduciary management and board oversight. In 2005, Irving Cares received the City of Irving’s Housing and Human Services Department’s Award for Outstanding Community Partner. Irving Cares is an original community partner of TXU Energy Aid.
Irving Cares received a Top Rated Nonprofit Award from GreatNonprofits.org again in 2020. In 2019, Irving Cares received its 10th four-star rating for sound fiscal management from Charity Navigator, indicating that Irving Cares outperforms most other charities in America.
Irving Cares exceeds industry standards with more than 80 cents of every dollar raised being reinvested in the community as a program expense. Irving Cares is considered a model agency by the North Texas Food Bank and annually passes their very thorough inspection of our facilities, products, and volunteer training.
Our Charitable Ratings
, Best In Irving
Irving Cares has been voted Best Local Nonprofit in Irving by in the Irving Las Colinas Chamber of Commerce Best in Irving awards 2013 – 16 and 2018 – 21.
United Way Award
Platinum Level
GreatNonprofits is the leading platform for community-sources stories from the people who know best – clients, donors and volunteers. Irving Cares has been named a Top-Rated Nonprofit from 2012 through 2021.
Charity Navigator
2019 marks the tenth four-star rating for sound fiscal management from Charity Navigator indicating that Irving Cares out-performs most other U.S. charities.
NTFB 2017 Partner Agency of the Year
Blue Ribbon Winners
Our Team
KYLE TAYLOR
Chief Executive Officer
972-721-9181 ext. 203
Paula Martin
Director of Research, Impact and Evaluation
972-721-9181 x 202
BEVERLY Jordan-WILBORN, MSSW
Case Manager
972-721-9181 ext. 206
JESSICA MUNOZ-lopez, msw
Bilingual Case Manager
972-721-9181 ext. 216
MARY SHELTON
Invest In Yourself Coordinator
972-721-9181 ext. 207
LISA CASTILLO
Intake Coordinator
972-721-9181 ext. 201
BRANDI REILLY
Data Coordinator
972-721-9181 ext. 214
Lizette Sosa
Bilingual Case Manager
972-721-9181 ext. 205
Katrice Rand
Case Manager
972-721-9181 x 212
Terri Oliver
Event Coordinator
972-721-9181 x 309
Andrew Burton
Food Pantry
Our Board
Cori Black, Chair
SMG Group
Joy Goodrum, Vice-Chair
Community Volunteer
Candace Palmarozzi, Treasurer
BNSF
Harriet Blake, Secretary
Community Volunteer
Shelley Amason
RightStaff, Inc.
Yolanda Carroll
Community Volunteer
Gretchen Demke
PPAI
Sarah Dodd
PPAI
DEXTER FREEMAN II
Greater Irving-Las Colinas Chamber
ADAM FRITCHER
Cambridge Holdings
Gustavo Garcia
Brown and Brown Insurance
Nicole Hawkins
U.S. Anesthesia Partners
Stuart James
Christus Health
Scott McKinney
Bank of the West
Shalimar Moore
HoltCat
Anna Leigh Navarro
Pioneer Natural Resources
Clint Rain
Blue River Partners, LLC
Nancy Schachtner
NOSH and Bottle
Debbie Zarsk
A.A.F.E.S.
Kyle Taylor, Chief Executive Officer
More About The Board
Our board is a volunteer based Board of Directors which oversees the agency’s operations. Monthly meetings are held virtually on the third Tuesday evening at 6pm. Board members serve as advocates for the agency in the community. If you are interested in serving on the Board, please contact Kyle Taylor at [email protected] or 972-721-9181 ext. 203.