Our Values

Irving Cares Will:

  • Provide clients with services in a respectful and dignified manner without regard to race, color, gender, age, disability, religion or national origin
  • Identify and address the needs of the Irving community
  • Partner with clients to develop solutions that lead to self-sufficiency
  • Work with volunteers, agencies, and organizations for greater impact and effectiveness
  • Assure donors and supporters of superior management and fiduciary practices
  • Implement a sound fund development plan in support of commitments to the community

Our Vision

To offer efficient and effective human services to Irving residents in need.

Our Mission

Irving Cares provides focused assistance for Irving residents to address a financial crisis.

Our HIStory

Irving Cares, Inc. was organized in 1957 by a group of citizens in Irving who were interested in the social welfare of the needy people in their community. On October 25, 1963 the laws of the state of Texas incorporated Irving Aid. The bylaws were approved in 1964 and revised periodically, most recently in 2013. Irving Aid, Inc. was supported by the United Fund and operated with a staff of volunteers until 1973, when the agency reorganized and hired its first full-time paid staff.

Irving Aid, Inc. changed its name to Irving C.A.R.E.S., Inc., (Community Assistance Referral and Emergency Services) in 1991. On July 21, 1998, the Board of Directors voted to change the agency’s name from Irving C.A.R.E.S., Inc. to Irving Cares, Inc. and shortly adopted the tag line, “A lifeline for Irving residents in need.”

What Sets Us Apart

Since 2001, Irving Cares has consistently achieved United Way’s #1 top stewardship rating for fiduciary management and board oversight. In 2005, Irving Cares received the City of Irving’s Housing and Human Services Department’s Award for Outstanding Community Partner.

Irving Cares is an original community partner of TXU Energy Aid, a continuous partnership since 1983 of  serving Irving’s working poor.

Irving Cares has received a Top Rated Nonprofit Award from GreatNonprofits.org from 2012-2014, and in 2015, Irving Cares received an 8th four-star rating for sound fiscal management from Charity Navigator, indicating that Irving Cares outperforms most other charities in America.

We exceed industry standards with more than eighty cents of every dollar raised going back into the community as a program related expense. Irving Cares is considered a model agency by the North Texas Food Bank and annually passes their very thorough inspection of our facilities, products and volunteer training.

Irving Cares partners with other agencies to provide the best and most comprehensive services for clients without duplication. “Big Name” partners include City of Irving, North Texas Food Bank, North Lake College, and Salvation Army.

Our Charitable Ratings

Blue Ribbon Winners

Irving Cares is honored to be one of a hundred 2016 Blue Ribbon Winners of the National Small Business of the Year Award chosen by the U.S. Chamber of Commerce.

, Best In Irving

Irving Cares has been voted Best Local Nonprofit in Irving by in the Irving Las Colinas Chamber of Commerce Best in Irving awards 2013 – 2016, 2018, 2019 and 2020.

Platinum Level

GuideStar provides information to advance nonprofit transparency. Irving Cares participates at the highest Platinum Level, providing audited financials as well as impact and effectiveness information.

Charity Navigator

2019 marks the tenth four-star rating for sound fiscal management from Charity Navigator indicating that Irving Cares out-performs most other U.S. charities.

NTFB 2017 Partner Agency of the Year

Irving Cares is a Tier 1 model agency for the North Texas Food Bank, annually passing a very thorough inspection of facilities, products and volunteer training.  In 2017, Irving Cares was named Partner Agency of the Year and also received the prestigious Golden Fork Award.


GreatNonprofits is the leading platform for community-sources stories from the people who know best – clients, donors and volunteers.  Irving Cares has been named a Top-Rated Nonprofit from 2012 through 2019.

United Way Award

United Way’s #1 top stewardship rating annually since 2001 for fiduciary management and board oversight.

Our Team



Chief Executive Officer

972-721-9181 ext. 203



Community Engagement Coordinator

972-721-9181 ext. 202



Fund Development Manager




Case Manager


972-721-9181 ext. 206

JESSICA MUNOZ-lopez, msw

JESSICA MUNOZ-lopez, msw

Bilingual Case Manager

972-721-9181 ext. 216



Invest In Yourself Coordinator

972-721-9181 ext. 207



Intake Coordinator

972-721-9181 ext. 201



Bilingual Case Manager

972-721-9181 ext. 205



Data Coordinator

972-721-9181 ext. 214


Our Board

Landa Parker, Chair

Community Volunteer

Cori Black, Vice-Chair

SMG Group

Clint Rain, Treasurer

ORIX USA Corporation

Harriet Blake, Secretary

Community Volunteer

Shelley Amason

RightStaff, Inc.

Catherine Butler

Genesee & Wyoming Railroad Company

Yolanda Carroll

BNSF Railway

Gretchen Demke


Sarah Dodd


Betsy Freeman Lowe

Community Volunteer

Adam Fritcher

Cambridge Holdings



Scott McKinney

Bank of the West

Shalimar Moore


Shane Outlaw

Thermo Fluids

Debbie Zarsk


More About The Board

Our board is a volunteer based Board of Directors which oversees the agency’s operations. Monthly meetings are held on the third Tuesday evening at 6:00 pm in the agency conference room, with no meetings in June or December.  Board members serve as fiscal oversight and as advocates for the agency in the community. If you are interested in serving on the board of Irving Cares, please contact Kyle Taylor, CEO, at [email protected] or (972) 721-9181, ext. 203.