It's a hand up, not a handout.


Goals & Outcomes


Our goals:

  • identifying and addressing the needs of the Irving community
  • providing people with services in a respectful and dignified manner without regard to race, color, gender, age, disability, religion or national origin
  • partnering with people in developing solutions that lead to self-sufficiency
  • working with other agencies and organizations for greater impact and effectiveness
  • assuring donors and supporters of exemplary management and fiduciary practices

How we measure progress:  2016-2017 Outcome Summary

Our strategy for achieving goals:

Holding off hunger and homelessness while providing a web of support systems and training opportunities, Irving Cares offers a hand up, not a handout, to strengthen people’s ability to care for themselves.

The caring environment and professional nature of staff and volunteers helps families maintain dignity  and offers them hope for the future.

The Emergency Assistance Program consists of financial assistance, a food pantry and information & referral. Case Managers interview, then partner with clients, to determine the best course of action to overcome the person’s crisis situation and promote self-sufficiency.

Often, employment issues are creating a need for food or financial assistance. Many people are referred to the Employment Services program for help. The Employment Services Program prepares clients for employment, provides them with skills for seeking and keeping a job, helps them stay focused and encouraged during the search process.


Our capacity for achieving goals:

In the past fiscal year a total of 1,490 volunteers donated more than 21,842 hours working in all areas of the agency.  Receptionists, Case Managers and food pantry workers donated hours to the Emergency Assistance Program. Volunteers assist with Job Search Seminars and resume writing for job-seeking clients.


Information about our effectiveness and results:

People who get rent, mortgage or utility assistance take a Money Management class to learn budgeting skills. If someone needs food assistance, they can get emergency groceries, freeing up money to pay bills. Sometimes we also provide prescription subsidies and bus passes for transportation assistance.

Referrals to other agencies, or internal programs like Employment Services, provide additional resources.

Job search seminars address how to complete job applications, prepare resumes, dress for and participate in interviews, and search for employment opportunities with a variety of resources. Case Managers help identify and eliminate barriers to employment, give counseling and coaching, and provide personalized job leads. We also help the newly employed until the first paycheck arrives. This support could be transportation assistance, childcare tuition, GED testing fees or educational assistance and referrals to other Irving Cares programs for food or financial assistance.

Annual Reports and Tax Returns

Irving Cares’ annual report shows the annual fiscal year end results of our programs and assistance.

2017 Annual Report

2016 Annual Report

2015 Annual Report

2014 Annual Report

2013 Annual Report

2012 Annual Report

The IRS Form 990 is submitted by non-profit organizations to provide the Internal Revenue Service with annual financial information.

Year End 2018 Form 990
Year End 2017 Form 990

Year End 2016 Form 990

Year End 2015 Form 990

Year End 2014 Form 990

Year End 2013 Form 990

Financial Statements


Contact Kyle Taylor, Irving Cares CEO, at (972) 721-9181 for earlier copies or if you have questions.

Irving Cares offers a hand up, not a handout, and promotes self-sufficiency for Irving residents in need.